7betbd Privacy Policy

This Privacy Policy applies to 7betbd, the online casino and prediction gaming platform accessible at 7betbd.casino. When this policy refers to "7betbd", "we", "us", or "our", it means the company that operates the 7betbd platform and is responsible for the personal data you provide when using our services.

7betbd is built specifically for players in Bangladesh. We understand that trust is everything when it comes to handling personal and financial information, and we take that responsibility seriously. This policy is written to be clear and readable — not to confuse you with legal language, but to give you a genuine understanding of how your data is handled.

7betbd collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information we receive from third-party payment processors during transactions.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. If we ever need to collect any category of data beyond what is listed above, we will notify you and obtain your explicit consent first.

Every piece of data 7betbd collects has a specific, legitimate purpose. We do not use your information for anything beyond what is described here. The main purposes for which we process your personal data are:

• To create and manage your 7betbd account, including verifying your identity and age.
• To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• To provide customer support and respond to your queries, complaints, or account issues.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities on the platform.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• To personalise your experience on 7betbd, such as showing you relevant game recommendations.
• To send you promotional offers and bonus notifications, where you have opted in to receive these communications.
• To analyse platform usage patterns and improve the performance, security, and features of 7betbd.

7betbd processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

• Contract performance: Processing your data is necessary to fulfil our obligations under the account agreement — for example, processing your deposits and withdrawals.
• Legal obligation: We are required by law to verify your identity, maintain transaction records, and report certain activities to relevant authorities.
• Legitimate interests: We process certain data to protect the security of the platform, prevent fraud, and improve our services — provided this does not override your rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

7betbd does not sell your personal data. We share it only in the limited circumstances described below, and only with parties who are bound by strict confidentiality and data protection obligations.

• Payment processors: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. They operate under their own privacy policies and are independently regulated.
• Identity verification providers: We may share your identity documents with third-party KYC service providers to verify your age and identity as required by our compliance obligations.
• Fraud prevention services: We use specialist fraud detection tools that may process certain technical data to identify suspicious activity on the platform.
• Legal authorities: We may disclose your data to law enforcement or regulatory bodies if required to do so by law, court order, or to protect the rights and safety of 7betbd and its users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity, subject to the same privacy protections described in this policy.

7betbd uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in, remember your session preferences, and ensure secure transactions. You cannot opt out of these without affecting platform functionality.
• Analytics cookies: These help us understand how players navigate 7betbd — which pages are visited most, where users drop off, and how long sessions last. This data is aggregated and anonymised.
• Preference cookies: These remember your settings, such as your preferred language or display options, so you don't have to reconfigure them every time you log in.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect your experience on the 7betbd platform.

Protecting your personal and financial data is one of our highest priorities at 7betbd. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, or misuse.

• All data transmitted between your device and 7betbd is encrypted using TLS/SSL protocols.
• Passwords are stored using one-way hashing algorithms — even 7betbd staff cannot see your password.
• Access to personal data within our organisation is restricted on a strict need-to-know basis.
• Our systems are monitored continuously for suspicious activity, intrusion attempts, and data anomalies.
• We conduct regular security audits and penetration tests to identify and address vulnerabilities.

While we take every reasonable precaution, no system is completely immune to security risks. If you suspect that your 7betbd account has been compromised, please contact our support team immediately so we can take protective action.

7betbd retains your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. The specific retention periods we apply are:

• Account data: Retained for the duration of your account and for up to 5 years after account closure, as required for legal and compliance purposes.
• Transaction records: Retained for a minimum of 5 years in accordance with anti-money laundering regulations.
• Support communications: Retained for up to 2 years after the last interaction, to assist with any follow-up queries or disputes.
• Technical and usage data: Retained in anonymised or aggregated form for analytical purposes, with no fixed expiry.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you.

As a 7betbd user, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your data is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that we delete your personal data, subject to our legal retention obligations.
• Right to restriction: You can ask us to limit how we process your data in certain circumstances.
• Right to object: You can object to processing based on legitimate interests, including direct marketing.
• Right to portability: You can request your data in a structured, machine-readable format for transfer to another service.

7betbd is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from creating accounts.

If we discover that we have inadvertently collected personal data from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 7betbd, please contact us at [email protected] so we can investigate and take appropriate action.

7betbd may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify registered users via email or through a prominent notice on the platform.

The "Last Updated" date at the top of this page will always reflect when the most recent changes were made. We encourage you to review this policy periodically so you stay informed about how 7betbd handles your personal data. Continued use of the platform after an update constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7betbd handles your personal data, please get in touch with our support team. We take all privacy enquiries seriously and will respond as quickly as possible.

• Email: [email protected]
• Live Chat: Available 24/7 directly on the 7betbd platform — the fastest way to reach us.

For related policies, you may also want to read our Terms and Conditions and our Responsible Gaming page.